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Frequently Asked Questions (FAQ)

Below is a series of Frequently Asked Questions regarding Course Evaluations. If there are any questions that are not answered here, please contact one of the following:

For login related questions, contact IT.
Phone: 908-737-6000
Email: support@kean.edu. 

For questions regarding administration, reports, and student concerns, contact the Office of Accreditation and Assessment.
Email: assessment@kean.edu 

For technical questions or questions regarding how to access reports, see or contact Anthology (formerly Campus Labs).

General

Q: Are Course Evaluations anonymous?

Yes, course evaluations are anonymous and individual student ratings are not accessible to anyone at Kean University. Neither the faculty nor the administrators will ever know how a student responded to the evaluation questions.

Q: When does the survey end?

It varies from one administration to another and is usually toward the end of the first paragraph of the invitation and reminder emails.

Students

Q: How do I get to evaluate my courses?

Browse to the site below and follow the instructions on the screen to get to your own Course Evaluation Dashboard.

https://kean.campuslabs.com/courseeval

The dashboard displays the evaluation status of all of your courses, completed, pending and scheduled.

You will also receive an email at your @kean.edu account with the personalized link. Typically, all course evaluations are administered toward the end of the term.

Q: What does my course evaluation email look like?

All eSIR and online SIR II will be administered online and you will get an email directly from the survey administrator, Educational Testing Services (ETS). Below is the format of how the email looks:

Instructors

Q: Where do I find my course evaluations?

  • Follow this link: https://kean.campuslabs.com/faculty  
  • If prompted, enter your Kean Google email username and Kean Google Email password (your work computer or KeanWise password could be different) on the next page.  
  • Contact IT Support at 908-737-6000 if your login fails.  

Please note that this authentication is administered by Kean University, not Anthology or the Office of Accreditation and Assessment. 

Q: The “View Evaluation Link” is not showing under the course section. 

Please email a screenshot to assessment@kean.edu or contact support@CampusLabs.com. 

Q: The professors aren’t showing up properly. / The roster is incorrect.

The records are pulled from the Colleague system. Please contact the Registrar’s Office to get records updated and let the Office of Accreditation and Assessment know when changes are confirmed.

Q: How do I get a copy of Course Evaluation reports?

All Course Evaluations are done online as of Fall 2019. One of the benefits of the online administration is that the instructors can access current and past reports from their own Course Evaluations Dashboard.

Please refer to the following resource for more information: For Faculty

Q: How will evaluation be done if there are more than one instructors for one course section?

For each instructor listed on the course section, students will be asked to respond to all questions separately with instructor names listed for clarity. Each instructor should see their course section on their Dashboard. If you do not see your section on the dashboard, whether you are the only instructor of a co-instructor, contact the Office of Accreditation and Assessment.

Q: What is the minimum number of enrollment required for course evaluation?

The threshold is 3 students. No course sections with less than 3 students should be scheduled for evaluation. Additionally, the courses with only 3 students enrolled will not get results if they do not reach 100% response rate.

Q: Does the 3 student threshold count for independent studies, as well?

For independent studies (or any course), the first screening criterion is to check whether it has an instructional component. If the answer is no, then the course evaluations instruments are not the valid tools for evaluation, therefore the course should not be evaluated. If the answer is yes and there are many sections of the same course with 1-2 students instructed by the same instructor(s), each one of them can be scheduled for evaluation separately but will be combined for the reporting purpose. This is to protect students' identity as well as to make the results valid and meaningful.

Administrators

Q: How do I get a copy of Course Evaluation reports?

All Course Evaluations are done online as of Fall 2019. One of the benefits of the online administration is that the administrators can access current and past reports from their own Course Evaluations Dashboard.

Please refer to the following resource for more information: For Administrators

 

If you have further questions that are not answered in the FAQ or other resource pages on this site, please see the resources listed at the top of this page.